The profit engine
behind your customer conversations.
Rework answers every message on Messenger, Instagram and WhatsApp in seconds, then sells your products, books appointments and hands you the hottest leads. Day and night.
Most businesses lose customers in the DMs
Customers expect a reply in minutes. Most teams answer in hours, or never. The cost of a slow inbox is real, and it's bigger than most owners realize.
- of buyers pick whoever replies first
- 78%
- average reply time on Messenger
- <2 hrs
- buy from a competitor if you don't respond
- 73%
One AI agent. Every conversation.
Rework answers customers wherever they message you, from Messenger and Instagram to WhatsApp and your website, with the same knowledge, tone and follow-up on every channel. No juggling tools or inboxes.
Messenger
Chats that turn replies into orders.
Instagram
DMs that answer and sell, day and night.
BetaWhatsApp
One-to-one chats that book and follow up.
MessengerEvery DM becomes a measurable opportunity
Rework replies, qualifies, and reports across Messenger, Instagram and WhatsApp so you always know which conversations are driving revenue and which need your attention.
One inbox for every channel
Every Messenger, Instagram and WhatsApp conversation lands in a single team inbox with full context, ready for Rework or your team to reply.
Instant AI answers, 24/7
Rework answers questions about pricing, availability, and orders the moment they hit your inbox, in the customer's own language.
Reports that show the money
See response times, captured leads, and conversion rates by channel. Spot what's selling and what's slowing you down in a couple of clicks.
Smart human handoff
When a buyer needs a real person, Rework flags the chat and pings your team with full context, so you step in at exactly the right moment.
Reply faster. Capture more. Sell more.
Rework handles your Facebook and Instagram DMs so your team can focus on closing deals.
Plug Rework into your stack
Send captured leads to your CRM, sync conversations to Slack, trigger workflows in Zapier, and more. Rework fits right into the tools your team already uses.
BetaSell your Shopify products right in the chat
Connect your store and Rework turns product questions into orders, in your DMs and on your website.
- Answers price and stock questions from your live Shopify catalog
- Sends Buy now cards with product photos in Messenger, Instagram and WhatsApp
- Lets shoppers add to cart straight from the chat widget on your store
- Tracks the adds to cart, checkouts and orders that came from chat
$4,280
Revenue from chat orders
96
Orders
31%
Conversion
- Added to cart
- 312
- Checkout started
- 148
- Ordered
- 96
Take bookings in the chat and sync them to your calendar
Customers pick a time while they're talking to you, and Rework books it. No back-and-forth, no double bookings.
- Offers only open slots, based on your business hours and existing bookings
- Books, reschedules and cancels appointments right in the conversation
- Syncs every booking to your Google Calendar or Cal.com
- Emails customers a reminder the day before
86
Appointments booked in chat
23
This week
100%
Synced
- Confirmed
- 67
- Rescheduled
- 13
- Cancelled
- 6
Capture every lead and know which ones are ready to buy
Rework qualifies each conversation as it happens, so your team follows up with the hottest leads first.
- Sorts every conversation into hot leads, tire-kickers, support issues and spam
- Scores each lead from 1 to 10 and tracks it from new to won or lost
- Assigns leads to the right teammate automatically
- Syncs contacts and leads to Klaviyo
156
Conversations qualified
41
This week
7.4
Avg. score
- Hot leads
- 36
- Tire-kickers
- 73
- Support issues
- 47
Simple, transparent pricing
Choose the plan that fits your business. Upgrade or downgrade at any time.
Starter
14-day trial1 team member, 100 contacts and 1 channel connection.
$29.99/month
- 100 data sources
- 24/7 AI Chatbot
- Lead Capture
- Multilingual support
- Spam prevention
- Basic Analytics
Growth
Most popular5 team members, 10,000 contacts and 5 channel connections.
$49.99/month
- 1,000 data sources
- Everything in Starter
- Memory Retention
- Context Configuration
- Escalation to human agents
- Comment Reply Automation
- Advanced Analytics
- Priority support
Business
14-day trialUnlimited team members, Unlimited contacts and Unlimited channel connections.
$99.99/month
- Unlimited data sources
- Everything in Growth
- AI Booking Automation
- Custom Warning Messages
- Premium Analytics
- Custom AI agent training
- Dedicated support
- SLA guarantee
All plans include a 14-day free trial. No credit card required.
Compare all featuresFrequently asked questions
Everything you need to know about Rework and how it works.
- Is there a free trial?
- Yes. Try Rework free for 14 days on Messenger, Instagram, WhatsApp and your website chat widget. No credit card required to start.
- How long does setup take?
- Most businesses are live within 15 minutes. Connect your Facebook Page, Instagram or WhatsApp Business account, add the chat widget to your website, upload your FAQs and product info, and Rework is ready to reply.
- Can I cancel anytime?
- Yes. Cancel from your dashboard anytime and you'll keep access until the end of your current billing period. See our refund policy for first-month refunds and outage credits.
- Will the AI sound like a robot?
- No. Rework is trained on your business, replies in the customer's language, and only shares product info, prices, and policies you've approved.
- How does billing work?
- Plans are flat monthly subscriptions per workspace. Add more channel connections, like Pages, Instagram accounts, WhatsApp numbers or website widgets, or more team members anytime.
- Is my data safe?
- Rework connects to Messenger, Instagram and WhatsApp through official Meta APIs and never stores your password. Conversations from every channel, including your website widget, are encrypted in transit and at rest, and you can disconnect at any time.